Draft for legal review
Last updated September 2026.
These terms are offered by [GRANT: confirm entity], trading as Logic of Leading [GRANT: company number and registered office, once incorporated]. Contact: hello@logicofleading.com.
These terms apply to two groups of people. Anyone who visits this website, and anyone who books coaching with Logic of Leading. Nothing in these terms affects your statutory rights as a consumer.
If you become a coaching client, we will sign a coaching agreement together before the first session. That agreement covers the detail of your engagement: the goals, the number of sessions, the fee, and what confidentiality means in your case. Where the coaching agreement and these terms say different things, the coaching agreement prevails.
The chemistry call is a free 30-minute video call. It is for both of us to decide whether coaching is the right thing for you, and whether we are the right fit. There is no obligation on either side. If you decide not to go ahead, nothing further happens.
Coaching is a confidential, one-to-one, non-directive partnership. You set the agenda and do the thinking; your coach holds the structure through questions, not answers. Any conclusions you reach are your own.
Coaching is the only service provided under these terms. Your coach does not give business advice, and does not diagnose or treat any condition. If at any point it becomes clear that something other than coaching would serve you better, we will say so.
You remain responsible for your own decisions and actions, and for the results that follow from them.
An engagement is typically six one-hour sessions, two to three weeks apart, online, or in person in Surrey and London. You or your coach can end the engagement early. If you want to stop, say so. Sessions not yet held are refunded. If your engagement had a series discount, the sessions already held are charged at the single-session rate and the difference is taken from the refund. If a session was not what you expected, tell us and we will put it right, which may include a refund. If your coach thinks coaching has stopped being useful, they will say so, and you will decide together what happens next.
Each coach sets their own fee. The chemistry call is free. Your coach's fee is shown to you after the chemistry call and before anything is booked, and the fee for your engagement is confirmed in your coaching agreement before the first session and does not change during it. Where a series discount applies, its terms are in the agreement.
Invoices for coaching are issued by your coach, in their own name, and you pay your coach, by card or by bank transfer. Individuals pay before the first session; organisations pay within the terms on the invoice, usually 30 days. Logic of Leading provides the platform your coach works on and is paid by your coach, not by you. [GRANT: confirm the platform entity, for example Logic of Leading Ltd, a company registered in England and Wales]. When an employer sponsors your coaching, invoices go to the employer and the terms of payment are agreed with them at the start.
We ask for 48 hours' notice to move or cancel a session. With that notice there is no charge, and we will find another time.
Sessions cancelled inside 48 hours are charged in full. If something genuinely urgent has come up, tell us; we will be reasonable.
If your coach has to cancel, you will not be charged, and we will offer a new time as soon as possible.
If you are paying for coaching yourself, you also have a legal right to cancel the coaching agreement within 14 days of signing it. If you ask for sessions to start inside those 14 days, you pay for sessions already held. Where your employer pays, they contract with us as a business.
What you say in a session stays between you and your coach. How we handle notes and personal data is set out in the privacy policy.
There are a small number of limits, and we will always tell you about them before we start.
Coaching follows the ICF Code of Ethics. That code sets out how a coach should behave towards clients, sponsors and the profession, including on confidentiality, conflicts of interest and honesty about qualifications. Your coach is working towards ICF accreditation.
The content on this website is general information about coaching and about this practice. It is not advice for your particular situation, and reading it does not make you a client. We try to keep the site accurate and current, but we do not guarantee that everything on it is complete or up to date at any given moment.
The site may link to other websites. Those sites are not ours, and we are not responsible for what they contain or how they handle your data.
The text and images on this site belong to Logic of Leading and may not be reproduced without permission.
If we get something wrong, we will put it right where we can.
Our liability to you for any engagement is limited to the fees paid or payable for that engagement. We are not liable for loss that follows from decisions you take during or after coaching, because those decisions are yours. This does not exclude our liability where we have been negligent or have broken these terms or your coaching agreement.
Nothing in these terms limits or excludes any liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, or for fraud.
These terms, and any coaching agreement made under them, are governed by the law of England and Wales. Any dispute will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.
If you have a question about these terms, or about anything on this site, email hello@logicofleading.com.
This page is a draft pending legal review. The wording may change before it is relied on.